University of Guelph Ridgetown Campus

Company Information

Name: Central Cat Hospital

Address: 596 Adelaide St. N London, ON N6B 3J8

City: London Province: Ontario

Website: www.centralcat.ca

Contact: Dawn Reynolds, RVT/Manager

Phone: 519-660-0300

Email: manager@centralcat.ca

Description

Are you a cat lover with exceptional customer service skills?

Central Cat Hospital is a feline-only veterinary practice looking for a friendly, organized, and compassionate Customer Service Representative to join our team.

As the first point of contact for our clients, you'll play a key role in creating a positive experience for both cats and their owners.

Responsibilities

· Answer phones and respond to client inquiries
· Schedule appointments and manage the daily calendar
· Check patients in and out
· Process payments and maintain client records
· Coordinate prescription requests and food orders
· Support the veterinary team with administrative tasks
· Keep reception organized and welcoming

We're Looking For Someone Who Is:

· Friendly, professional, and compassionate
· Organized and detail-oriented
· Comfortable multitasking in a fast-paced environment
· A strong communicator
· Passionate about cats and client care
· Veterinary experience is an asset, but not required

What We Offer

· Competitive salary based on experience
· Full-time, permanent position
· Health Spending Account
· Staff discounts on veterinary services and products
· Continuing education opportunities
· Supportive team environment
· On-site parking

To Apply: Please submit your resume and cover letter. Please email your resume and cover letter to: manager@centralcat.ca

Use “CSR – Your Name” in the subject line Address your cover letter to Dawn.

We can't wait to meet fellow cat lovers who are passionate about providing exceptional client service!

Hours: Full time

Deadline: Jul 31,2026

Expected Start Date: Jun 22,2026

Posted: Jun 8, 2026