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U of G Alert Sign Up Help

Applies to all Gryphmail holders

This page shows you how to add additional email addresses and phone numbers to U of G Alert, the University’s emergency notification system. In an emergency, the more ways we can reach you, the better.

To access your U of G Alert account, go to Ridgetown Campus U of G Alert

This will redirect you to the University’s standard single sign on page where you can enter your university credentials. If you have already signed in to your browser session, you will be automatically logged in.

Once logged in, you can see the ‘My Profile’ screen. Your uoguelph.ca email address has already been added to your account.

Screenshot of the 'My Profile' page on the Everbridge website, hilighting the 'Edit' function.

Click Edit to add another email address and phone number the system can use to send you emergency alerts. Choose the contact methods you use the most. It is recommended that you sign up for at least one additional method.

Screenshot of the 'My Profile' page on the Everbridge website, hilighting the contacts options and area to add additional contact information like email and mobile numbers.

NOTE: You can also enter a family email address and text/SMS phone number. These contacts will be used only under extreme circumstances when the University deems it necessary to send a separate notification to extended family contacts regarding a serious situation. This is not a way to contact you, but to reach your emergency contacts to keep them informed.

You can define the order in which U of G Alert attempts to contact you by using the red arrow buttons to re-order the list.

Screenshot of the 'My Profile' page on the Everbridge website, hilighting the options to order the preference of how to be contacted based on the provided contact methods you have selected.

NOTE: The Family Email address and Family text options should always be at the bottom of your order.

Set your Time Zone, for Ridgetown select GMT -5:00 Eastern Standard Time (America/Toronto)

Screenshot of the 'My Profile' page on the Everbridge website, hilighting the time zone selection. Make sure to Select 'Toronto'

You can find more information about U of G Alert by clicking Overview, FAQs and ?Help & Answer.

Screenshot of the Everbridge website, hilighting the options for assistance like the 'Help & Answers' section, Overview and FAQ links.

When you’re done, click Save and Logout.

Image of a save or cancel button. Be sure to save your changes once you are done editing your profile.

Once you complete this process, you will have successfully registered your additional contact details in U of G Alert. If any of your contact information changes, remember to come back to your U of G Alert account and update them.

Page reviewed 07/05/2018