Home > U of G Alert > Visitors & Guests

Visitor & Guest Help

U of G Alert Mobile App for Visitors & Guests

Follow the steps below to configure the Everbridge App to receive push notifications from U of G Alert. The App is available for iOS & Android and can be downloaded from the App Store & Goggle Play.

Open the App once installed on your device and Allow Notifications.

Screenshot of the iOS Application prompting to allow push notifications.


Then click on the Start Using Now option

Screenshot of the iOS Application displaying the Start Using Now option.


The app will prompt you to share your location – read the text and select Allow. You must share your location to receive push notifications.

Screenshot of the iOS Application displaying the Share location for publis alerts option.


The app will then ask again your location will be shared. Since you will not have the app open, you need to select Always Allow to receive message alerts.

Screenshot of the iOS Application displaying the Share location for publis alerts option.


You are them presented with a map showing recent alerts in North America, with most of them being in the US. You can zoom in and click on specific alerts to see the details. If you click on the ‘locator’ icon highlighted in red it will zero in on your current location.

Screenshot of the iOS Application displaying your location on a map.

Screenshot of the iOS Application displaying a zoomed-in location on a map.


When an alert message is sent by U of G Alert and you are on campus, you will receive a push notication.

Screenshot of the iOS Application displaying a Push Notification.

Questions regarding visitor access should be directed to the campus emergency coordinator at rcens@uoguelph.ca

Page reviewed 07/05/2018