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Mobile App Help

Configure the Everbridge Mobile App

This page shows you how to configure the Everbridge App to receive push notification from U of G Alert. The App is available for iOS & Android and can be downloaded from the App Store & Goggle Play.

Images below are displayed for the Apple iPhone (iOS) version of Everbridge.

Theses steps apply to all Gryphmail Account holders. Vistors and Guests can still access this service without a Gryphmail account.

Screenshot of the iOS Application showing the download icon on Apple Store.

Open the App once installed on your device and click Login

Screenshot of the Application showing the 'Login' button.

On the Login screen click Enable Single Sign-On

Screenshot of the Application showing the 'Enable Single Sign-on' option'.

Enter the key phrase ridgetown1 and click Continue

Screenshot of the Application showing how to enter the key phase 'ridgetown1' into the box.

This takes you to the standard U of G Single Sign On page– enter your university credentials and click Sign In

Screenshot of the Univeristy of Guelph Single Sign-on Form.

Once logged in, you can set up your account preferences:

  • Click Manage My Profile to go to your U of G Alert account to enter additional contact information. Access the U of G Alert Sign-up help to learn how to enter more contact information
  • Priority and Nonpriority tones can be selected from the list available
  • We recommend you leave the other default options set as they are
  • Click Done

Screenshot of the 'Manage My Profile' option within the application.

This will take you to the Message screen in the app that will likely not have any alerts in it at this time.

Once you complete this process, you will have successfully installed and configured the Everbridge app to receive alerts from U of G Alert.

Page reviewed 07/05/2018